Covid-19 /

DSF Covid-19 information & Procedures.

A Covid-19 Update from the MD

A message from Neale Parkin, Managing Director of DSF Refractories & Minerals Ltd, explaining the company’s procedures and reaction to the Covid-19 pandemic.

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Stay Covid-19 Secure

Stay Corvid Secure Certificate: This shows that DSF have complied with the 5 steps to safe working practice, complying with Government guidelines.

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DSF COVID-19 Risk Assessment

Coronavirus (COVID-19) is a highly contagious disease that can have severe effects on people, especially those who are vulnerable. DSF have carried out risk assessments and put in place many control measures, summarised here.

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Visitor & Contractors Policy

Information regarding social distancing and safety procedure for visitors to DSF during the Covid-19 pandemic.


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Covid-19 News

[06/05/2020] Covid-19 Update May 6th 2020

DSF Update on the Covid-19 situation

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I would firstly like to send all our employees, customers, suppliers and partners around the world our very best wishes and we hope you can all maintain good health through this crisis.

At DSF, like most people around the globe, we are getting used to the new normal of working under the constraints imposed by the Covid-19 virus pandemic. There has been some easing of lockdowns in some other European countries and there is talk of some other non-essential businesses reopening in the UK, DSF has continued to operate throughout the crisis and we are now producing at the same rate as before the pandemic hit the UK.

We have been successfully operating our new shift system for more than a month now, a system which minimises the number of people on site by having alternating shifts for our manufacturing, engineering and technical teams. Many of our office staff are working from home, but a small core of people are still working from the office to facilitate production or to be a point of contact for any customer enquiries.

We are very pleased with the actions of our employees, who have worked well within all the social distancing and enhanced hygiene policies that are essential to keeping everyone safe. Their attitude has been magnificent and the company owes them a great deal of thanks.

At DSF, we understand the importance of refractories as part of the supply chain to many industries and we are working hard to ensure our customers will get the products they need to keep their processes operating and to allow necessary repairs and rebuilds to take place as planned.

We have good raw material stocks and we are grateful that our raw material suppliers and other contractors are working hard to support us. We are taking new orders as normal and we are continuing to work to the order delivery schedules we have already committed to. Unfortunately there have been some delays, but customers have already been informed of these.

If you have any questions, please ask your normal point of contact. We are all still working, available and ready to help. Please stay safe and best wishes from all at DSF.

Neale Parkin 6th May 2020

[08/04/2020] Covid-19 Update April 2020

DSF Update on the Covid-19 situation

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The UK, like many other countries around the world, is in the grip of the Covid-19 virus pandemic. We would firstly like to send all our customers, suppliers and partners around the world our very best wishes and we hope you can all maintain good health through this crisis.

Business comes second in a situation like this, but we have a duty to our employees and to our many loyal customers to continue to operate as safely and effectively as possible.

We are following UK Government advice and they have deemed manufacturing should continue, as long as we can follow public health advice and ensure social distancing measures can be met.

In a press release from the World Refractories Association they say:

“Without refractories, important industries and the products they produce would not exist. Whether it is the ambulances we drive, the hospitals we use, the roads we rely on, the medical equipment that we need, the communications tools we use, the waste we need to incinerate, or the medicines we take, the world we know would not exist without refractories.”

At DSF, we understand the importance of refractories as part of the supply chain to facilitate the provision of medicines, essential construction and food and beverages.

To enable manufacturing to continue at DSF we have put in additional social distancing measures, moved to shift patterns that will reduce the number of employees on site at any one time by around 50% and employed thorough cleaning processes into our daily regimes. Staff will work from home wherever possible, but we will always have a point of contact in the commercial office to deal with any customer enquiries.

We will endeavour to work to the order delivery schedules we have already committed, any changes to order lead times will be relayed to customers immediately.

If you have any questions, please ask your normal point of contact. We are all here, available and ready to help. Please stay safe and once again best wishes from all at DSF.